Privacy Policy
Learn how MAHARANI protects your personal information, ordering data, and payment security.
Privacy Guarantee
Your trust & security are our top priorities
- 1. Information We Collect
- 2. How We Use Your Data
- 3. Payment Security & Encryption
- 4. Cookies & Tracking
- 5. Third-Party Sharing
- 6. Your Rights & Choices
- 7. Contact Concierge
Have questions about your data?
Our customer care team is available to assist you with data requests or privacy concerns.
Welcome to MAHARANI Privacy Statement
At MAHARANI (SILKS • JEWELLERY), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our store.
1. Information We Collect
We collect personal information that you voluntarily provide to us when placing an order, registering an account, subscribing to our newsletter, or contacting our concierge service:
- Contact Information: Full name, mobile phone number, email address, and shipping/billing street address.
- Order Details: Purchased items, color/size variant selections, and transaction reference numbers.
- Technical Data: IP address, browser type, device identifier, operating system, and browsing activity on our store.
2. How We Use Your Data
We utilize your personal information strictly for legitimate business purposes:
- To process, fulfill, ship, and track your orders.
- To send SMS / WhatsApp shipment status updates and OTP verification codes.
- To provide dedicated customer care, order support, and styling assistance.
- To prevent fraudulent transactions and maintain store security.
3. Payment Security & Encryption
All payment processing on MAHARANI is handled via 256-bit SSL encrypted PCI-DSS compliant payment gateways (such as UPI, Razorpay, VISA, MasterCard, and RuPay).
5. Third-Party Service Providers
We share relevant shipping details (name, delivery address, phone number) exclusively with our verified courier logistics partners to ensure timely dispatch and delivery across India and internationally. We do not sell or rent your personal information to third-party marketing brokers.
6. Your Rights & Data Control
You have the right to access, update, or request the deletion of your personal account data at any time. You can update your saved addresses directly from your Customer Account dashboard or email our support concierge.
7. Contact Concierge
If you have questions or concerns about this Privacy Policy, please reach out to our team: